Reference

ice3bet Privacy Policy for Your Account

Our Privacy Policy explains how ice3bet collects, uses and protects the data needed for account access, wallet checks and casino activity.

Account dataWallet recordsDevice sessionsPrivacy requests
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CONTACT ROUTES

Contact Us About Account Data

A clear contact route helps you resolve a privacy question without sending sensitive details through the wrong channel. Use the account support chat for login records, the wallet status route for a receipt or transfer reference, and the privacy request path for copies, corrections or removal requests. Please include your account identifier, but never send a password or wallet PIN.

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Account support chat

Ask about phone verification, sign-in events or a device session through the account support chat. We use the account identifier you provide to locate the relevant record and avoid discussing another account.

Wallet status route

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, share the receipt reference through the wallet status route. We can check the linked account record without requesting your wallet password.

Privacy request path

Use our privacy request path when you want to view, correct or remove eligible data. We may ask for account verification before acting, so a request cannot be filed against someone else's account.

DATA CONTROLS

Protect Your Login and Wallet Records

We keep this policy practical by linking each data use to an account action you can recognise.

Account security

We use phone verification and sign-in checks to reduce unauthorised access. If a login from a new device looks unusual, account support may ask you to confirm ownership before discussing account or wallet records.

Device activity

Our records may include browser type, device identifiers, session time and basic connection details. These signals help protect your account and diagnose access problems on mobile or desktop without reading unrelated device content.

Cookie controls

Cookies and similar tools can keep a session active, remember a language choice and measure page performance. You can adjust browser settings, although disabling them may require repeated sign-in or affect policy-page access.

Wallet references

A DANA, OVO, GoPay or QRIS reference is used to match a cashier event with your account. We do not ask for a wallet PIN, and support will never need unrelated wallet history.

Retention periods

We retain account, support and transaction records only as long as needed for service security, dispute handling and legal duties. When a record is no longer required, our handling process moves it toward deletion or anonymisation.

Change requests

You may ask us to correct eligible account data or explain a recorded purpose. Send the request through the privacy path with your account identifier; we verify ownership before making a change.

Find Privacy Policy Answers Before Opening

These Privacy Policy answers cover the questions we expect you to ask before creating an account in Indonesia. They explain the records connected with login, games, wallets, cookies and support, while the full policy wording above remains the reference for requests and retention.

The Privacy Policy covers data linked to your account, phone verification, device sessions, support contact, game activity and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account.

Phone verification helps us confirm that you control the account before access or a data request is handled. It also supports account security when a new device or unusual sign-in appears.

Yes. The Privacy Policy covers transaction references used to match DANA, OVO, GoPay and QRIS activity with your account. We do not request your wallet PIN or unrelated wallet activity.

You can contact us through the privacy request path to ask for access to eligible records or correction of an error. We verify your account first and explain any legal reason for a restriction.

We keep records for the period needed for account security, payment reconciliation, disputes and legal duties. After that need ends, records may be deleted or changed so they no longer identify you.

Cookies can support sign-in sessions, language settings and page performance checks. You can manage them in your browser, but turning them off may lead to repeated login steps or limited page functions.

No. The Privacy Policy explains data handling only. Account access and eligibility depends on local law, and we apply that condition where local law permits access to the relevant account area.

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